27/12/2023

EP5: How To Build A Resilient, High Trust Culture with Gary 'Gaz' Banford (UKSF) & Henry Cheetham

In part of two of my conversation with ex-colleague and UK special forces sergeant major Gaz Banford, Gaz shares his wisdom on how to create a resilient, high trust culture within your organisation.

He breaks down the crucial components underpinning resilient, high trust teams and intelligent ways for overcoming the constraints experienced in corporate environments.

He also shares what it takes to lead a resilient, high trust team and the common challenges you’re likely to experience in building one.

Last but not least, Gaz breaks down the myth that companies can’t develop a level of connection, trust and belonging on par with Special Forces teams, despite a lack of life or death scenarios and far less time together.

You can expect to understand;

- How to build and lead resilient, high trust teams

- How to sustainably maintain high standards

- How to effectively manage and even benefit from conflict

- And how to develop a deep level of connection, trust and belonging within your team

As always, if you enjoyed the episode and want to be the first to hear when new episodes drop, please like, rate, review and subscribe to the podcast.

Most importantly, thank you as always for watching and listening. This podcast was created for you, and I hope you enjoy the episode.

(0:00) Podcast intro

(0:50) Guest intro

(02:16) How special forces teams build connection and trust

(03:24) The difference between military & corporate setups

(04:00) Your screening process as the first trust-builder

(05:05) James Clear’s 4 burners

(08:53) The importance of clear goals, time management &

communication

(13:45) How to maintain or rebuild trust

(16:16) His greatest test of leadership

(18:39) Understanding your team

(19:59) Challenges of hybrid/remote teams

(21:00) Can companies develop trust to the same extent

(22:08) How to develop deep levels of connection & trust

(24:00) The importance of over-communicating

(26:25) Word association

(28:13) Episode summary & takeaways

(32:14) 3 action points

(33:07) Coming up next

Previous

EP6: Identity Eats Culture For Breakfast with Dr Ben Rosenblatt (England Football) & Henry Cheetham

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EP4: A Special Forces Approach To Hiring The Right People with Gaz Banford (UKSF) & Henry Cheetham